I hired Chesapeake Electric to convert 7 recessed lights to LED and hang a new light fixture. Kevin was my technician. Someone else was with him but I’m sorry I don’t remember his name. Both were very well spoken, friendly and knowledgeable. Kevin explained the work that would be done and helped me decide on the color temperature and brightness of the LED lights. I was a little indecisive but Kevin was patient with me. Kevin did an inspection of my home and found that the service panel outside was badly damaged. He recommended that it be replaced and explained why. He came back the next day and repaired it and swapped out two breakers. Overall, I was very pleased with the work that was done. I especially appreciated Kevin’s willingness to take the time to explain the work so that I could understand what would be done. I will definitely use this company again.
Chesapeake has always been prompt and professional whenever I have called them. Today I had a relatively new employee, named Zachary, who was terrific--obviously well trained, professional, answered any question I had, and did a thorough job of explaining exactly what he was going to do to address my needs. He did an excellent job, left the job site in great shape, and was a real pleasure to deal with. Chesapeake should hang on to him!
I was pleasantly surprised throughout my experience with Chesapeake Electric. Another service had scheduled and cancelled my appointment within 24 hours leaving me with a short window to deal with an issue. Chesapeake had me scheduled in short order and my Service Crew Ethan and Tre ( sp not certain sorry), were great. Courteous and competent throughout the service call. I got my money's worth with the trouble shooting AND we got a lot done in 1 day!. There was even an unanticipated hiccup that resulted in Ethan needing to double back to troubleshoot and fix a fix, which he did graciously and in a timely fashion. I was impressed by Ethan and therefore with the company, happy employees make good customer service experiences, this was a lovely marriage of technical competence and excellent service. Thank You.
Aaron was great, very courteous, respectful and professional. Kept me informed as he worked through the job and went above and beyond in helping troubleshoot to ensure when he left all issues were resolved. I will never have to look hard for an electrician again. Thank You
Russell and Terry were prompt and professional arriving and completing the job on time. They cleaned up well and nothing was out of place. I would highly recommend both! Thanks!