Chesapeake has always been prompt and professional whenever I have called them. Today I had a relatively new employee, named Zachary, who was terrific--obviously well trained, professional, answered any question I had, and did a thorough job of explaining exactly what he was going to do to address my needs. He did an excellent job, left the job site in great shape, and was a real pleasure to deal with. Chesapeake should hang on to him!
We had an excellent experience with Chesapeake Electric.
Russell showcased outstanding professionalism and expertise, meticulously walking us through each detail of the service.
He also earned enthusiastic approval from our canine family members - a true testament to his friendly demeanor.
Highly recommend Chesapeake Electric for their superb service and personable staff.
I wish all companies were this professional. From the moment I called until the work was finished I couldn't have been happier. Ethan Payne was the gentleman that completed the work at my house. He was very professional, respectful of my property, and showed me everything he was doing to do before starting and once the work was completed. He made sure I was 100% satisfied. If I need any more electrical work in the future I wouldn't hesitate to call and will definitely be asking for Ethan!
I was pleasantly surprised throughout my experience with Chesapeake Electric. Another service had scheduled and cancelled my appointment within 24 hours leaving me with a short window to deal with an issue. Chesapeake had me scheduled in short order and my Service Crew Ethan and Tre ( sp not certain sorry), were great. Courteous and competent throughout the service call. I got my money's worth with the trouble shooting AND we got a lot done in 1 day!. There was even an unanticipated hiccup that resulted in Ethan needing to double back to troubleshoot and fix a fix, which he did graciously and in a timely fashion. I was impressed by Ethan and therefore with the company, happy employees make good customer service experiences, this was a lovely marriage of technical competence and excellent service. Thank You.
This company hires only the best
They answer the phones with a smile, you can hear it in their voice.
Ethan and his partner ( can’t remember his name ) were efficient and explained what the problems was and how to fix it . All options were considered . I even learned about wiring and Leviton wall sockets that day and was encouraged to watch you tube videos to learn more. Good company , good customer service !